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Microsoft Office 365 makes it easy for you to keep on top of issues that may arise even when you’re not at your desk. If you’re been wondering how to get alerts on issues with Microsoft Office 365, we have the solutions for you.
The service health of Microsoft Office 365 covers Outlook, SharePoint and the Office 365 Apps (Word, Excel, PowerPoint etc.) as well as Teams, Flow, and PowerApps among others. Your organisations admin team should be keeping an eye on the service health of these services, and keep the users informed if an issue should arise.
Some of your savvier users may have found the publicly available reports where they can check the service health for themselves. But if you’re spending some time away from your laptop – you could be travelling or holidaying – how can you stay on top of issues? What if service alerts could be pushed to you, rather than you needing to go to the Office 365 admin centre?
Here’s how to get alerts on issues with Microsoft Office 365 sent to you.
If you’d like service issues or outages to be emailed to you, you will need to have access to the Office 365 admin portal.
The Microsoft 365 admin app enables you to access the Office 365 admin portal on your mobile or tablet so you can make changes to your tenant on the go. This could be updates to users, groups or shared mailboxes. You can also review the service health notifications or the message centre or access the current billing settings.
The app’s notification settings manage the push notifications you receive, but the default is to send notifications for incidents or advisories across all of 365. You can navigate to the notification settings in the app’s menu to review these and turn off notifications for services you and your company aren’t actively using.
The service health notifications can be quite useful, and give you a heads up when there is an issue that may impact your users. This is helpful way for you and your team to be proactive about alerts on issues with Microsoft Office 365
Please note, you cannot access other admin centres (such as the SharePoint or Teams admin centre) from the app.