Power Apps Example Use Cases

An often overlooked gem within the Microsoft Office 365 suite is Microsoft’s Power Apps, part of the Power Platform. It’s a versatile platform that offers endless possibilities for streamlining processes, boosting productivity, and enhancing customer experiences with easy to build custom apps. Here are some use case examples of Power Apps that can unlock its true potential for your organisation.

Streamlining Operations with Mobile Devices and Power Apps 

Mobile devices have become an integral part of modern business, enabling a wide range of operations to be carried out remotely. Power Apps can automate those mundane internal processes by creating digital forms. Whether it’s managing inventory, tracking expenses, or handling service requests, Power Apps allows your team to focus on more meaningful work, unleashing their creativity and contributing to the extraordinary growth of your business.


The flexibility and accessibility provided by mobile devices in remote and hybrid work environments means that having a mobile-ready workforce is no longer a luxury, but a necessity. Power Apps can be your business’s best friend here. With its mobile application solutions, your employees can access critical data and tools on the go, empowering them to be super productive, even when they’re not chained to their desks. Whether it’s checking sales figures or updating project status, your team can do it all from the palm of their hand. Once that data has been captured you can apply business logic using Power Automate to ensure it goes to the right people or application.

Enhancing Employee Onboarding with Custom Applications 

Canvas apps allow for rapid development of custom solutions tailored to specific business processes with little technical expertise. The onboarding process for new employees is a critical phase that sets the tone for their employee experience. Power Apps empowers business users and citizen developers to create efficient and user-friendly employee onboarding processes. With process automation, HR teams can ensure that new team members receive the necessary information and resources promptly, leading to a smoother transition into their roles.


For example, a business may have a selection of devices and peripherals (hardware) available to new employees but is restricted as to the amount they can spend per employee. A user-friendly Power App can be built for new employees to request hardware but limits their selection depending on stock levels and budget.

Revolutionising Expense Management and Business Efficiency 

Expense management is a prime example of where Power Apps shines as a model-driven app solution. Expense claim procedures can often be bogged down by paperwork and manual approvals. With Power Apps, you can develop application solutions that streamline the expense claim process, automating approvals and reducing errors. This not only enhances employee productivity but also improves overall business efficiency.

Use Cases for Power Apps in Various Industries 

The Power Platform, encompassing Power Apps, Power Automate, and Power Virtual Agents, provides a comprehensive suite of tools that cater to a wide range of business needs. Let’s explore some examples of how Power Apps can be harnessed to address specific challenges within various industries:

Screenshot of Microsoft Power Apps homescreen from within Teams

Construction Industry: Managing Projects and Communication 

For construction companies, managing projects efficiently and coordinating tasks among teams is crucial. Power Apps offers a basic tool for creating an interactive app from scratch that can facilitate project tracking, task lists, and communication among stakeholders. This tool for users empowers project managers to oversee operations smoothly and keep projects on schedule, even including location pins when logging items.

Manufacturing Excellence: Efficiency and Quality Control 

In the realm of manufacturing, optimising the manufacturing process requires seamless communication and collaboration among different departments. Power Apps allows for the development of custom forms and apps that facilitate data collection, production tracking, and quality control. This ensures that the manufacturing workflow remains efficient and the final products meet the highest standards.

Efficient Workflow Management and Process Automation 

Workflow automation is a driving force behind business operations. Power Platform enables organisations to automate manual processes that consume time and resources. By implementing efficient process management solutions, businesses can redirect their efforts towards more strategic initiatives and reduce operational costs.

Enhancing Customer Experiences: Service Delivery and Communication 

Custom applications developed using Power Apps cater to internal applications that can address specific business needs. For instance, a Service Request Application can be designed to streamline the handling of service requests from customers. This application can route requests to the appropriate teams, track progress, and provide real-time updates to customers, enhancing service delivery.


You may also need to streamline communications to stakeholders or staff. You can build a Power App that manages communications, requests subject matter experts to help draft, or set up a review or approval process to ensure communications are on brand and going to the right people. Once the review is complete, it will automatically post or send communications to your desired stakeholders wherever they may be. Power Apps integrates with Power Automate, both of which have hundreds of connectors that allows you to communicate on an ever-growing range of websites.

Compliance and Complex Processes: Navigating Regulations 

In complex industries like finance and healthcare, processes often involve multiple steps and require adherence to regulations. It simplifies the creation of complex applications that guide users through intricate processes, ensuring all necessary steps are completed accurately. This improves compliance with industry regulations and enhances overall operational efficiency. 

Efficient Employee Management: Handling Departures 

For businesses with field service teams, managing tasks and assignments can be a challenge. Power Apps and Power Virtual Agents offer an offboarding application that enables HR teams to efficiently handle the departure of employees. This includes managing exit interviews, processing paperwork, and updating internal profiles to reflect the employee’s departure.

Democratising App Development: Low-Code Solutions 

Power Apps is not limited to tech-savvy professionals or business analysts. Its low-code development environment empowers users with varying technical backgrounds to create custom business applications. This democratisation of app development leads to increased innovation and collaboration within organisations. Don’t forget Power Pages and Power BI, a blog for another day, but they make it easy to create portals and dashboards to display information for both internal and external people.

Unlocking New Horizons with Power Apps 

In conclusion, Power Apps is more than a tool for users; it’s a game-changing platform that empowers businesses to transform their operations. In this blog, we have helped identify use cases of Power Apps and they can help your business flow. Whether you’re looking to streamline business processes, enhance employee productivity, or revolutionise customer experiences, it has the capabilities to make it happen. Its ability to develop custom applications for a wide range of scenarios, coupled with its user-friendly low-code application platforms, positions it as a catalyst for innovation and growth.

Embrace the Power: Get Your Own Use Cases for Power Apps  

So, what are you waiting for? It’s time to don your cape and unlock true potential for your business. With its endless possibilities and customisable solutions, the platform can be your ultimate sidekick in achieving success and becoming the superhero of your industry. Start with a proof of concept and take it from there, you don’t need to have something perfect first time, build, test, get some feedback and go from there.


Unlock the potential of Power Apps today to propel your business into new leagues of productivity and success. And if you need a hand getting into the nitty gritty of the Microsoft Power Platform, Propelle is here to help. We pride ourselves on knowing the ins and outs of the entire Microsoft and Office 365 suite, and love showing our clients how they can get the most from their apps. Want to sign up for a tour? Give us a call today.

FAQs About Use Cases for Power Apps 

What is Power Apps, and how can it benefit my business? 

Power Apps is a versatile platform developed by Microsoft that empowers businesses to create custom applications, streamline processes, and enhance customer experiences. By automating tasks, improving efficiency, and offering mobile accessibility, you can significantly boost productivity and drive business growth. 

How does Power Apps help streamline business operations? 

It can automate mundane tasks like managing inventory, tracking expenses, and handling service requests. This automation allows your team to focus on more impactful work, leading to increased creativity, efficiency, and productivity. 

Can Power Apps enhance employee onboarding and engagement? 

Absolutely. It can simplify and enhance employee onboarding processes. By empowering HR teams and business users to create efficient and user-friendly onboarding procedures, new employees can smoothly transition into their roles, resulting in a positive employee experience. 

What industries can benefit from Power Apps? 

It is versatile and adaptable, making it suitable for various industries. For example, in construction, it helps manage projects and communication, while in manufacturing, it optimises production tracking and quality control. It’s also invaluable in finance and healthcare, aiding compliance and complex process management. 

How does Power Apps democratise application development? 

It offers a low-code development environment, enabling users with varying technical backgrounds to create custom applications without extensive coding knowledge. This democratisation of app development encourages innovation, collaboration, and empowers employees across the organisation to contribute to digital transformation. 

How can my business get started with Power Apps? 

Getting started involves exploring its capabilities, identifying your business needs, and considering how custom applications could enhance your operations. You can begin by creating basic applications to streamline specific processes, gradually expanding to more complex applications as your understanding and proficiency grow. Microsoft offers resources, tutorials, and documentation to help you along the way.

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